What are the differences between a regular barber or hair salon and Yona's Kids&Cuts?
Yona’s Kids&Cuts is dedicated to children’s haircuts and is a kids-only hair salon. Yona is a professional hairdresser with a lot of patience and specialized in cutting hair for kids of all ages. We make sure to put the children at ease and do our best to give them the most enjoyable experience possible. We have 2 sizes of chairs and we can cut your small kids sitting on your lap or even when they are busy playing if needed. There are toys to keep them entertained like a small kitchen, drawing kit, and books… This way haircuts are given in a safe and playful environment.
From and to what age can you come to Yona's Kids&Cuts?
We cut the hair of children of all ages. Babies are welcome for their first haircut (from 0+ months), and we make sure toddlers, preschoolers, and teenagers have a nice experience. Smaller kids can sit on your lap or the highchair. Older kids can sit on a regular barber chair. Adolescent haircuts are until 17 years old. As long as your kid is still happy to visit us, then we will be more than happy to cut their hair!
How long does a haircut take and what is the cost?
We offer a 30 minutes slot per haircut. This gives time for the kid to get used to the environment and some time for playing. For a fringe, the time slot is 15 minutes. We also offer a special mom and kid haircut with a duration of 70 minutes. The latest prices are displayed on the website. You will see them also when you select the appointment on the booking system. If your kid has additional needs, we recommend to let us know in advance by adding a note in the booking comment section. Exceptionally, if the kid doesn’t get comfortable within the time slot, we can adjust the price.
Do you offer drop-in appointments?
You must book in advance to have a spot. You will see the availability on our booking system online. If you don’t find a suitable spot, you can contact us on WhatsApp or check from time to time if new spots are open or available due to customers’ cancellations.
What are the best ways to prepare for an appointment?
Please wash the hair, ideally the day before or on the day of your visit. It is also very helpful if you can brush long hair to reduce the number of knots. If your kid is not used to getting to the hairdresser or is usually not comfortable in a new environment, you can bring with you his or her favourite toy. Prefer the time of the day when they are usually in a better mood and not too cranky. But don’t worry, we know things don’t always go as planned, so we will make our best to lift their spirit. Please do your best to arrive on time as if you are late, it can have a knock-on effect on the next appointments.
How does a hairdressing appointment usually go?
Each appointment has a time slot of 30 minutes per child. Your kid can start playing and get acquainted with the place when he or she arrives. In a nutshell, it is usually the following:
- We leave around 5 minutes for a kid to get comfortable
- We check with the parents which haircut they would like.
- We check the hair and see if it is possible and discuss some adjustments if necessary or provide some suggestions.
- We secure the child on the chair (if possible) and cover them with a cape
- We use a natural detangling spray and water to wet the hair before we start the haircut.
- We cut the hair and make sure they will have a stress-free haircut and you will be able to relax as well.
- If needed, the haircut is finished with a blow dry.
- Depending on the child and how it is going, we provide some distractions and toys to keep them entertained and calm.
- If the child is very young or will not sit on their own they can sit on your lap, as long as they are held upright to ensure an even cut.
- We have a bean-to-cup coffee machine, and I will be pleased to offer you one for free. If you want more options, Café Lennep is next door!
Why don't you wash the children's hair?
We don’t wash the hair because children often can’t sit still and stay patient for too long. We will wet the hair with a spray if needed. We prefer to use the 30 minutes spot to focus on the haircut and let them have some time to play. It is nice if the hair is already washed and brushed at home before coming. Don’t use gel or other styling products in the hair.
How do I book a hairdressing appointment?
The easiest and fastest way is to book your appointment online. You can use the “book” button from the main menu or the sidebar, or go directly to kidsandcuts.setmore.com There you can select the type of service you want to reserve and see the availability in the coming weeks. We may open some extra slots if we are fully booked, so keep an eye out. Also sometimes customers have to cancel or reschedule their appointments.
Do you offer any special service for my child’s first haircut?
Yes, we do! A first haircut is a moment to remember! We will take a picture with an Instax mini camera and provide a pouch to keep a lock of hair. We are checking to include a first haircut certificate in the near future. It is always appreciated if you leave a note at the time of booking so we will be sure to be prepared.
We are running late, will you still be able to fit us in?
We will do our best however, we appreciate it if you can let us know on WhatsApp or by SMS as soon as possible. We may need to reschedule your appointment for a later time or, during peak periods, on a different day. You will be charged if you are late and we are unable to complete your appointment. We will of course do our best to provide a proper finish to the haircut.
Do you have a cancellation fee?
At the moment, there is no cancellation fee policy in place. If you need to cancel or reschedule, please do it as soon as possible so your slot could be offered to others. You can perform easily those operations from the appointment confirmation email that you receive at the time of your booking. Alternatively, please send a message on WhatsApp or give us a call. If the number of no-shows or cancellations less than 24h before is too important, we may revise this.
What should I do if my child has head lice?
If you already have an appointment scheduled, please cancel it and do not reschedule until the live lice or eggs have been removed. Treat head lice as soon as you notice them, check everyone in the house and begin treatment as soon as possible for anyone who has head lice.
Do you accommodate children with additional needs?
Yes, please let us know in advance (in the booking comment or by contacting us) and we will be able to discuss this with you further if you think it may require some extra time.
Could you shave completely baby or toddler hair?
For cultural reasons, parents may wish to get their kids hair completely shaved. We don’t use razor blades with kids. Because of the age, it can be difficult if they are moving a lot as the blades are sharper. We can use baby clippers on number 0 but it wouldn’t be the same effect as a razor blade.
My kid only needs a fringe haircut, do I have to pay for the full haircut service?
No, please book a “fringe” service when you select an appointment online. The slot is 15 minutes instead of 30 minutes, hence the lower price.
I have siblings/twins, can they be booked at the same time?
We have a special and affordable “Kids’ Haircut for 2 (0 to 12 years old)”, so please take advantage of it! For more or older kids, please book consecutive appointments.
I feel like the haircut isn't as good as I was expecting. Could you fix it?
After coming back home, on rare occasions you may not be fully satisfied with the result. Please take into account that with kids moving around, it’s not always easy to check and achieve a perfect haircut. However, you can get in touch with me and book a 15-minute appointment (fringe haircut) and add a comment explaining the situation. I will do my best to improve the result if you are not happy with your child’s haircut. This will be done free of charge.
Do you have a loyalty program?
Yes, we have! At the moment, you get a discount for the first haircut if you subscribe. We are checking to offer other advantages in the future.
Do you accept hair donations?
Of course, it is possible to donate your hair. Make sure first that you are eligible on Stichting Haarwensen.
Which payment method do you accept?
We offer PIN-only, so we normally don’t take cash. We use SumUp terminal, it supports contactless payments and the vast majority of debit and credit cards:
- Visa
- MasterCard
- American Express
- Discover
- Google Pay
- Apple Pay
What are the measures related to COVID-19?
We follow the recommendation of the government and RIVM. Of course, please take into account the basic advice below:
- Wash your hands often.
- Sneeze and cough into your elbow.
Do you or your child have symptoms that could be corona? Stay at home and take a self-test. If you test positive, isolate for at least 5 days.
Thanks for all those answers, but I have another question. Could you help?
Well, we thought we had it all covered! Of course, if you have further queries, do not hesitate to contact us. You can use the contact form or contact me on Whatsapp or by email (see the info in the top banner). You can also use the chat button at the bottom right of our website.
